Need a document from the University?
- Place an Order
- Click on the activation link sent to your email account. You will then:
- Receive an automated receipt confirmation from the University.
- Wait up to 7 business days for standard certificates or up to 30 business days for non‑standard documents.
- Receive a completion confirmation.
- Collect the document (if you selected in‑person collection).
There is no fee for issuing documents.
Format and Delivery of Documents
If you requested the document(s) in a digital format, they will be uploaded to:
- your personalized MS OneDrive folder (active students), or
- a case‑specific OneDrive folder (graduates and former students), with access provided via the email used in the DRF.
Documents are not sent to students by email. Due to personal data protection regulations, documents cannot be emailed to private persons. Digital copies (PDF) may be emailed only to institutions, and only after the Personal Details Release Consent Form has been submitted.
Documents are not mailed to private addresses in Kraków.
In‑Person Collection
Documents may be collected at the School Office, Room 113, Monday–Friday (except Thursdays), 08:00–16:00.
Uncollected documents are archived after two months from the issue date.
How Does DRF Work?
The Document Request Form (DRF) is a tool designed to facilitate Students and Graduates in obtaining official JU MC SME documents and to support the School Office in providing swift and appropriate administrative service.
All official JU MC SME documents must be ordered via DRF. Requests submitted by email or telephone are disregarded.
Everyone must verify their email by clicking the activation link within 72 hours of initiating the request. After verification, an automated confirmation with the request reference number will be sent to the same email address.
Completion Confirmation
Once your request has been processed, a completion confirmation will be sent to your email. Depending on your instructions in the form, the documents will either be:
- available for collection at the School Office, or
- sent to the address indicated in the form (unless it is a private address in Kraków, in which case the documents will be available for collection);
- made available in a digital format via OneDrive;
- released to the indicated party, per your instructions.
If you do not receive the completion confirmation within the applicable timeframe, please check your spam folder. If no message is found, contact the School Office for feedback.
Available documents
The standard documents issued by the University available for order via the Document Request Form are:
| Type of document | Format | Use | Notes |
| Official transcript | a print-out of academic record on an official copy-secured paper, bearing University seal and Dean’s signature and placed in an envelope sealed on the back | formal purposes | information on GPA is only included on Student’s request expressed in the comment section of the DRF |
| Standard letter of good standing | a letter on JU MC SME letterhead, signed by the Dean. It confirms an individual’s student status and good academic standing. It includes information on the Student’s year of study, program, and anticipated graduation date | whenever one needs to present a confirmation of student status at JU MC SME to other entities | This is NOT a letter of recommendation. Such a document is prepared by teachers/ supervisors, whom students need to approach individually and ask for one |
| Expanded letter of good standing |
a letter including all the information of the standard letter of good standing, plus additional information as specified by the Student in the DRF comment section | whenever one needs to present a confirmation of student status at JU MC SME to other entities | examples of additional information which can be included in the letter: the language of instruction, tuition fee payment status, the current semester of studies, mode of studies |
| Letter for legalization of stay |
a letter on JU MC SME letterhead, signed by the Dean; issued in Polish. It contains the Student’s personal information such as full name and surname, date and place of birth, citizenship, passport number, and passport issuing body. It also lists the enrollment date, anticipated graduation date, program and year of study, and information on the amount of tuition fee paid by the Student | applications for a visa or temporary stay card | The letter is valid for one month from the date of issue |
| Summer clerkship letter | a letter on JU MC SME letterhead, signed by a School Office staff member, containing the Student’s name and surname, and year and program of study. It confirms the requirement of completion of summer clerkship as part of the curriculum. It is issued along with an outline of the clerkship also available for downloading). | applications for Summer Clerkship outside of the JU MC SME | |
| Other | If the document you need fits none of the above categories, describe it here. Please indicate the purpose and the required format of the document |
Personal Details Protection
Because of the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC), the release of personal data to any third party requires written consent from the interested party (i.e. the person making the request).
The consent may be provided by filling out the PERSONAL DETAILS RELEASE CONSENT FORM and delivering it to the School Office either in person, by post or email as a scan (PDF files only) providing the DRF no. in the title of the message.